The Science of ISO 17025: How Sytech can Help You Gain and Maintain ISO 17025 Accreditation

Did you know that more industries are now seeking ISO 17025 accreditation to demonstrate their competence and gain a competitive edge in their marketplace? According to recent numbers, over 85,000 organisations worldwide were accredited by the ILAC MRA Signatories. But what exactly is ISO 17025 accreditation and why is it so important for your business? 

In this article, we’ll explore some of the requirements behind ISO 17025 accreditation and how Sytech can help you navigate the process.

Understanding ISO 17025: The Key To Unlocking Your Potential

If you’re looking to gain ISO 17025 accreditation, you’ll need a solid understanding of what it entails. ISO 17025 is an international standard that outlines the requirements for testing and calibration laboratories. It sets out guidelines for:

  • Quality management
  • Technical competence
  • The ability to produce accurate and reliable test and calibration data

Think of ISO 17025 like a key that unlocks your potential. With it, you’ll gain a competitive advantage in your industry. Which in turn should boost the confidence of your clients and stakeholders. 

You’ll be able to demonstrate that you have the necessary technical skills and management systems in place. And can consistently produce accurate and reliable results.

One of the key differences between ISO 17025 and other ISO standards is that it is an accreditation, not a certification.. The requirements are tailored to the unique needs of your  facilities. This can include anything from medical to environmental testing facilities.

In order to achieve ISO 17025, your facility will need to undergo a rigorous audit process. This process involves a detailed review of your facilities quality management system. An evaluation of your technical competence will also be necessary.

The assessor will be looking for evidence that you meet the requirements of the standard. This can include processes such as:

  • Document control
  • Equipment calibration
  • Proficiency testing

The audit process can be challenging. But the benefits of ISO 17025 accreditation are worth it. 

You’ll be able to compete more effectively in your industry. And, also be able to demonstrate your commitment to quality and accuracy. 

This can be a powerful differentiator for your business, especially if you operate in a crowded market.

Why Accreditation Matters: The Benefits Of Being ISO 17025 Accredited

Becoming ISO 17025 accredited can have a significant impact on your laboratory. It also opens doors to new clients and opportunities.

Here are just a few of the benefits of being ISO 17025 accredited:

Improved Quality Management System

ISO 17025 accreditation requires laboratories to implement a robust quality management system. This can lead to better documentation, more accurate test results, and fewer errors. 

By establishing and adhering to strict processes, you can reduce the risk. Plus, you’ll ensure that your testing procedures are consistent and reliable.

Competitive Advantage

In today’s market, stakeholders are looking for reliable partners that they can trust. With accreditation, you can differentiate yourself from competitors who do not have this. This can help you win more business and build a reputation as a leader in your industry.

Increased Credibility

ISO 17025 accreditation is recognized worldwide as a symbol of excellence. This accreditation can help you build trust with clients, stakeholders, and regulatory bodies. 

It can also be a requirement for certain types of testing. This can include environmental and medical testing.

Access To New Markets

Many clients and organisations require their suppliers or partners to be accredited. By achieving this accreditation, you can open doors to new markets and opportunities that were previously closed to you.

Continuous Improvement

ISO 17025 accreditation is not a one-time achievement. It requires ongoing effort and improvement. 

By maintaining your accreditation, you can ensure that your facility is always striving to improve. This can lead to better results, happier clients, and a more successful business overall.

How Sytech Can Help: Expert Guidance for ISO 17025 Implementation And Accreditation

At Sytech, we understand that achieving ISO 17025 accreditation can be a daunting and complex process. That’s why we offer a range of services designed to guide you through every step of the process.

Our experienced consultancy team has combined 40 years of testing and calibration laboratory experience and we’ve achieved ISO 17025 accreditation ourselves. 

With our guidance, your organisation can transition smoothly to the new ISO 17025 revision. We can also help you maintain your accreditation for years to come.

Guiding You Through Your ISO 17025 Journey

Our team of experts can help you establish a suitable quality management system that meets the requirements of ISO 17025. We’ll work closely with you to ensure that your laboratory is up to date and in compliance with the standard:

  • Procedures
  • Policies
  • Processes

We can provide ongoing support throughout the accreditation process by:

  • Helping you to develop and manage documentation
  • Establishing a robust audit program
  • Fully CPD certified 17025 training programme 
  • Audit provision
  • Validation Guidance
  • Pre-assessment checklists
  • Preparing for your accreditation audit

We’ll guide you through the process, providing you with the tools and knowledge you need to succeed.

Maintaining Your ISO 17025 Accreditation Made Simple

Once your organisation has achieved ISO 17025 accreditation, it’s not the end. Maintaining it requires continuous effort and improvement. 

You’ll need to be responsible for the continuous maintenance and improvement of the management system. We can help if your organisation doesn’t have the personnel to support this. 

We offer a range of maintenance services designed to help you maintain your accreditation, including:

  • Internal audits
  • Management system reviews
  • Ongoing support

We’ll work with you to ensure that your facilities quality management system remains effective and compliant with ISO 17025. We can provide this through a managed service resource provision. 

Why Choose Sytech?

At Sytech, we have a deep understanding of the ISO 17025 accreditation process. Along with the benefits that it can bring to your organisation.

Our team of experts has a wealth of experience in testing and calibration. We’re dedicated to sharing our knowledge and expertise with our clients. We work closely with you to:

  1. Understand your organisation’s unique needs
  2. Develop a tailored solution that meets your specific requirements

Achieve ISO 17025 Accreditation With Sytech

Earning ISO 17025 accreditation is a significant achievement for any business. It can set you apart from the competition and demonstrate your commitment to quality and competence. 

At Sytech, we have over 40 years combined experience in testing and calibration laboratory services. We’ve helped many businesses earn their ISO 17025 accreditation. With our guidance and support, you can successfully navigate the accreditation process. Enjoy the benefits of this prestigious certification. 

Contact us today to learn how we can help you achieve ISO 17025 accreditation and elevate your business to the next level.


Stay Ahead of the Game: Why Your Business Needs Cyber Essentials

The average cost of dealing with a ransom attack on an organisation or business can be £4.10 million. The cost of a cyber attack or a data breach in the UK has increased by 8.1% over the last year.

A ransom attack on a business can take up to 237 days to identify and another 89 days for containment. Cyber threats are very real, costly, and are always becoming creative and invasive. 

So, how should a business or organisation address potential cyber vulnerability? Cyber Essentials is intended to help you address potential threats you face in cyber security.

Read on to learn more about why Cyber Essentials are so important to you.

What Is Cyber Essentials?

As early as 2014, the British government reckoned the serious threat related to cyber security. Through the Department for Business, Innovation and Skills, developed Cyber Essentials.

Cyber Essentials has multiple goals for organisations, including:

  • Guarding against common cyber threats
  • Addressing common online threats to cybersecurity
  • Identifying vulnerabilities
  • Reducing the chances of an attack

The threats included addressing phishing, hacking, and illegal password retrieval. Cyber Essentials is set for organisations to work through a checklist to evaluate their cyber security protocols. 

Then it helps to address weak areas of their cyber security plan.

Cyber Security Threat Landscape

The world of cyber security is evolving at a breakneck pace. As soon as you think you’ve addressed one possible threat, another can appear.

But an organisation can’t address its cyber security needs without having a good understanding of the possible threats that are out there. 

As businesses rely more and more on technology, with  information and data in a computer or on a cloud, the risks increase.

One of the keys to a solid cyber security plan is that it can evolve and adjust as your needs change over time.

Five Technical Controls of Cyber Essentials

As Cyber Essentials was developed, the goal was to help organisations look at five key areas of their IT infrastructure. 

An organisation starts with a self-assessment questionnaire to consider how their IT infrastructure will hold up in these five areas. Then the business can go on to address its needs in each area. 

Let’s take a closer look at these five areas. 

1. Firewalls

As the name suggests, a firewall is like a cyber wall that prevents access to private networks. When a cyber attacker attempts to get into a network to access information or data, the firewall, if done right, should prevent them from gaining access. 

Your IT infrastructure can be built to identify who has access to your networks and their information. It can even delineate where certain users can go on the network. 

2. Secure Configurations

Computer networks have servers that help organise information and where to go when looking for information. A key to quality cyber security is your server configurations. They help to prevent access where it shouldn’t be granted. When you have quality server configurations, you reduce your network’s vulnerability. This prevents your network from releasing information when it shouldn’t and helps to prevent unauthorised actions into your network.

3. User Access Control

Most organisation networks are built with users in mind. They also have network administrators who oversee and have more access, ability and control over things within the IT infrastructure. Any organisation has to be thoughtful about who and how many people have administrator privileges. The more people with total access, the more risk of hackers getting in. You want limited access to computers, applications, and networks for anyone without administrator status.

4. Malware Protection

Malware is malicious software. It’s a type of software used by hackers to cause harm to computers and networks. Malware can be particularly dangerous and costly to organisations. 

It can:

  • Damage files
  • Steal confidential information
  • Lock files
  • Prevent access

It’s a common practice for hackers to use malware to invade a network and hold it hostage until paid to release it. You need your IT infrastructure set up to prevent malware invasions. 

5. Patch Management

The world of cyber security is constantly evolving. You find ways to protect your IT infrastructure; then hackers work to invade in new ways. 

It requires your cyber security plan to be prepared to address changes and needs as they arise. If a weakness develops, you can patch the issue to remain secure. 

Types of Cyber Essentials Certification

There are two types of Cyber Essentials certification. There’s the Cyber Essentials certification and Cyber Essentials Plus. Both certifications start with Cyber Essentials requirements with a self-assessment questionnaire.

Your IT expert completes the assessment questionnaire answering questions about the five areas and your IT infrastructure. Many organisations will seek professional assistance to guide them through the assessment questionnaire. 

Once complete, an external certifying body evaluates the assessment and decides if your IT infrastructure qualifies for Cyber Essentials certification.

Benefits of Cyber Essentials Certification

A Cyber Essentials certification shows your organisation has done what needs to be done to protect against the most common types of cyberattacks. 

Those who’ve suffered through a cyberattack can tell you that you’ll suffer business loss. You could face potentially great expense if you’re a victim of a cyber attack. 

Although Cyber Essentials is often required to bid on government contracts, show your organisation has done everything possible to protect itself from the risks of cyberattacks. You gain the trust and confidence of those you do business with. Your credibility and reputation with a Cyber Essentials certification show you care about IT security. You get more business while assuring existing customers you take securing their data and information seriously.

Protect Your Organisation With Cyber Essentials

Without a careful cyber security plan, your organisation can face a significant risk of a cyberattack. Cyber Essentials certification helps ensure you have a solid security plan.

Get a free consultation for your Cyber Essentials certification. Contact us today to get started. 


Why We Need Corporate Digital Forensics Now More Than Ever

Did you know that modern forensics dates back to the 1800s?

Fast forward to today, and forensics has been revolutionized by technological advances. In addition to fingerprints and DNA, we now have smartphone records and other digital elements that can be used as evidence within a court of law. While digital forensics is new within the grand scheme, a corporate digital forensics industry can’t be ignored.

Are you wondering why it’s so important? Keep reading to learn all about why we need corporate digital forensics now more than ever.

What Does Digital Forensics Involve?

There are several types of digital forensics, including those relating to smartphones and laptops. If it’s an electronic device of some kind, then chances are information can be obtained from it. A single photo on a smartphone can reveal plenty of information, such as the date, the time, and even the exact location where the photo was taken.

Laptop and desktop computers have records that relate to browser history, deleted files, time logs, and so much more. The wealth of information a forensic expert can get from a device is almost unlimited. Even a device damaged by fire or water can often have valuable data still hidden inside of it.

Once a forensic expert gets the information, then it’s possible for them to testify in a court of law. This can end up making a world of difference in the results of a given case.

Aside from court matters, there are many different situations in which a digital forensic expert can help. For instance, there may have been a deliberate or accidental disclosure of sensitive data. It’d be important to get to the truth of this matter so you can act accordingly.

Other situations include employee internet misuse or abuse, intellectual property theft, data breaches, and even industrial espionage. Don’t forget about the range of white-collar crimes that happen on a regular basis, such as embezzlement, Ponzi schemes, and many others.

Third-Party Digital Forensics Is Essential

Did you know that an attack by hackers occurs every 39 seconds? Many people and businesses assume it will never happen to them. The truth is, almost anyone can turn into a target at the drop of a hat, including small and large businesses.

By investing in third-party digital forensics, you can gather evidence that you’ll need for insurance claims. It may even come in handy in a court of law.

By learning what went wrong, businesses can also protect themselves more effectively in the future. The good news is that you don’t have to wait for a cyberattack to occur to prevent cybercriminals. Instead, you can schedule a digital forensics consultation and get priceless advice.

This can help you reinforce your business from the ground up.

These kinds of services are essential because they provide every business with valuable tools and knowledge. That way, you won’t always have to rely on the police for everything.

Plus, you can see results much more quickly instead of waiting around for the authorities to handle whatever issues have cropped up. It’ll also go a long way towards freeing up the police’s time.

Some people prefer not to get the authorities involved at all. In this situation, a corporate digital forensic expert can allow you to handle delicate matters in a way that works best for you and your needs. This includes finding out if your competitors are spying on your activities, whether your employees are getting harassed online, and so much more.

The Importance of Digital Forensic Accreditation and Experience

Whether you want to resolve cyberattacks or ensure that there are no glaring holes in your security, it’s a good rule of thumb to seek out a digital forensic provider that has both accreditation and experience. The last thing you’d want is for an inexperienced team to meddle in your electronic devices and gain access to your sensitive data. Having an amateur do the job could end up making a bigger mess of things.

Instead, you should always research various companies before enlisting them for help. One way you can narrow down your list of potential providers is by seeing what past clients have said about them on review sites. You can get an even more reliable impression when you ask for a recent referral and speak with someone on the phone.

Referrals allow you to ask a range of crucial questions while also getting a much better idea of what to expect from a given company. Since digital forensics is fairly new in the grand scheme of things, many providers won’t have the necessary experience. However, you shouldn’t settle for anything less than the best, such as the services offered by Sytech Digital Forensics.

Sytech can even provide you with an experienced expert witness who can provide valuable testimony in a court of law. You can’t find services like this just anywhere. If you try to cut corners and get digital forensic results from a provider that doesn’t have accreditation, then the evidence may not hold up in court.

Are You Ready for the Future of Digital Forensics?

Now that you’ve learned all about why we need corporate digital forensics more than ever, you can make sure you seek out the services of a third party with proper accreditation and experience. That way, you can rest easy, knowing that you’re in good hands.

We can provide you with various reliable digital forensics and cyber solutions. These include everything from computer and mobile phone forensics to penetration testing and incident response. Our clients know they can always count on our attentive expertise.

Please contact us for a free digital forensic consultation. We look forward to assisting you.

A Tale of Two Courtrooms: Giving Evidence in the Crown Court vs Magistrates Court

Appearing in court is a nerve-wracking affair.

It’s intimidating even if you aren’t the defendant being charged with a crime: Back in 2016, a watchdog found that more than 10,000 criminal cases had to be dropped because witnesses simply didn’t show up on the day.

Whether you’re due to appear in Crown Court or Magistrates’ Court, we’ve compiled this easy guide to break down the jargon and explain what will happen on the day.

Keep reading to learn how to prepare the right way.

Types of Offence in the UK

In English law, all criminal offences fall into three categories:

  • Summary-only offences
  • Triable either-way offences
  • Indictable-only offences

The difference is in the type and severity of the alleged crime committed. You might call a summary offence a “petty” crime, such as a motoring offence, criminal damage case, or an instance of minor assault.

In 2020, 74% of cases in the UK were summary offences, while 23% were triable either way. The remaining 3% were indictable offences.

Indictable-only offences are serious crimes, such as murder, manslaughter, FGM, and rape. Either-way offences are those that fall somewhere between summary and indictable incidents. They’re often crimes that have a broad spectrum of possibilities, such as assault occasioning actual bodily harm.

As you’d imagine, the maximum punishment for summary offences is far more lenient for more serious crimes – most summary offences carry a 6-month maximum penalty of £5,000. Indictable offences are punishable with up to life in prison.

Magistrates’ Court vs Crown Court

The key difference between the Magistrates’ and Crown Courts is the type of offences. In virtually all cases, summary offences are tried at Magistrates’ Court.

Crown Court, presided over by a judge with a jury present to deliver a verdict, deals with either-way and indictable offences.

In other words: Serious crimes are tried before a judge and jury, while lesser criminal cases are tried before a panel of judges.

What Is A Magistrates’ Court?

Magistrates’ Court is a lower court that handles most summary offences. Usually, a Magistrates’ Court is presided over by three judges, who hear a case and pass a judgement – though it’s not unheard of for only two judges to be present.

The Crown Prosecution Service (CPS) is responsible for prosecuting criminal cases in the UK.

Giving Evidence in Magistrates’ Court

Cases heard in Magistrates’ Court are typically resolved far more quickly than in a Crown Court. Often, you’ll only be required to attend court for a day, and we’ve compiled a list of tips for you on how to give evidence in a clear and concise manner.

You will be asked questions by the panel of judges directly and may be cross-examined by the defending lawyer. 

What Is A Crown Court?

The Crown Court primarily handles indictable offences, as well as either-way offences that are triable only as indictable offences because of the circumstances of the incident.

Giving Evidence in Crown Court

Cases that go to Crown Court are heard before a jury and the most severe criminal cases can take months to reach a verdict. If you’re required to give evidence before the Crown Court, you may find yourself waiting around for a long time to be called up.

Sometimes, certain witnesses are ruled out as unreliable or not needed by the CPS or defendant’s lawyers – but usually, if you’re there, you will appear before the court.

Witnesses wait in a separate room from defendants and their families to prevent conflicts. On the day, a representative from the Citizens Advice Witness Service will help you find your way around.

They will listen to and address any concerns you may have, and accompany you when you give evidence.

What Is an Expert Witness?

Expert witnesses are people with extensive knowledge of specialist topics. They may include forensic experts, cyber security specialists, data analysts, and coroners.

Ultimately, it’s up to the courts to decide who can and cannot give evidence as an expert witness. And importantly, an expert witness cannot offer up their own opinions, claiming them as fact – that’s hearsay and isn’t admissible as evidence.

Expert witnesses are expected to provide independent opinions in accordance with the questions they are asked. They don’t speculate on areas beyond their expertise and don’t provide advice to the courts on how to proceed.

Prior Considerations Before the Court Day

Before you go to court, you will need to take care of a few administrative tasks. That can include hiring a babysitter and informing your boss or manager that you’re required to give evidence in court. Your employer can’t refuse your request for time off, but they aren’t required to pay you for it.

However, you are able to claim expenses from the government.

If you suffer from a disability or require a translator to help with your statement, you can contact the CPS for assistance, which will be provided to you.

Finally, if you’re considered a vulnerable witness, the CPS will offer additional protections, such as shielding your identity to prevent a defendant from knowing who you are.

Etiquette in the Courtroom

Regardless of whether you give evidence at Crown Court or Magistrates’ Court, you must observe courtroom etiquette. This includes matters such as:

  • Dressing in formal attire
  • Treating your witness statement seriously
  • Being clear and precise in your testimony
  • Answering questions directly when asked
  • Staying on topic

It’s important that you don’t volunteer information or meander when you’re asked about a matter. You’re giving evidence in court to answer specific questions that may (or may not) be deliberated over by a jury.

Prepare for Court Testimony

Whether you’re headed for Crown Court or Magistrates’ Court, knowing how to prepare in advance helps calm your nerves and ensures you’ll give fair and accurate testimony.

If you need assistance to prepare for court, we can help. At Sytech Forensics, we offer consultancy and training for court appearances to ensure our clients give professional testimonies. Click here to arrange a free consultation.


Cyber Attacks and Business Growth: How to Avoid Being the Next Victim

A recent report by the UK government found that two in every five businesses (39%) have experienced a cyber attack or security breach in the last 12 months.

The report found that fewer businesses are using security monitoring tools to identify suspicious activity, highlighting how many businesses are unaware of the attacks and breaches they are facing. The report also found that 17% of businesses in the UK, do not have up-to-date anti-virus software.

These statistics highlight the threat that many businesses are not prepared to deal with the ever-present threat of cyber attacks. The bottom line is that cyber attacks directly affect a business’s growth.

In this blog post, we will highlight the impact of cyber attacks on UK businesses and share practical advice on how your business can take steps to prevent cyber attacks from occurring. Let’s get started.

Impact of Cyber Attacks on UK Businesses

According to the National Cyber Security Centre, hundreds of businesses and organisations in the UK reported cyber incidents in 2022. Several dozen of these were deemed significant enough to require a national-level response. These incidents included various malicious cyber activities including ransomware, malware, reconnaissance, disruption of systems and services, data exfiltration, and network intrusions.

Efforts to defraud UK businesses have a direct impact on their growth. Recent data indicated that the cost of a data breach in the UK is on the rise, jumping 8.1%. At more than £4.5 million, the average total cost of a data breach in the UK is the fourth-highest in the world, higher than countries such as Germany, Japan, and France.

The majority of UK businesses who have experienced a data breach say that they have experienced more than one. There are many reasons for the recurrence of breaches. These include employees without adequate cybersecurity training, unpatched vulnerabilities in a company’s network, and human error.

How to Avoid Cyber Attacks

While the threat of cyber attacks is very real in the UK, the good news is that there are many steps businesses can take to reduce the likelihood they will be affected. Let’s take a closer look at some of these.

Partner With an Expert

As a business, you shouldn’t have to face up to the threat of cyber attacks alone. Here at SYTECH, we are digital forensic experts, helping businesses to recover, analyse, and investigate detailed files, internet history, hidden files, and more.

We offer a range of services to UK businesses. For example, our computer forensic experts are here to investigate your computer data, recovering and examining digital data.

As your dependable digital forensics support, we also offer mobile phone forensics and specialist forensics. We are also available to act as your expert witness in court cases. 

Ensure Your Systems and Software Are Updated

Cyber attacks often occur because a business’s security software and systems are outdated, which results in vulnerabilities being exposed. Cybercriminals and hackers are therefore able to take advantage.

We recommend that businesses in the UK invest in a patch management system. This system keeps track of all system and software upgrades, which ensures that a business’s systems are up-to-date and secure.

Set Up a Firewall

A firewall, in computing, refers to a network security system. This system monitors and controls both incoming and outgoing network traffic based on predetermined security rules. Effectively, it establishes a barrier between an untrusted network and a trusted network.

If your business doesn’t already have a firewall, it’s important to set one up. This is one of the most efficient strategies a business can take to protect itself. Any brute force assaults on your business’s systems or network will be blocked before any significant harm can be caused.

Make a Backup of Your Data

Data backups are a critical aspect of data security. There are many good reasons for this, including because preventive measures don’t always work. Many businesses who end up losing their data are simply unable to recover from the impact and end up closing down. 

Therefore, we recommend that you always have your business data backed up in the case of a disaster, such as a cyber attack. This will help to avoid a significant slowdown and the loss of important information and data.

Keep Track of Who Has System Access

In addition to cyber attacks, physical attacks on computers are also possible. Therefore, it’s important to have control over who has access to your network.

For example, it is possible that a person may enter your place of business and insert a USB key with infected data into a computer, resulting in them infecting your network or giving them access. It’s a good idea to install a perimeter security system. This is a way to prevent break-ins and cybercrime.

We also recommend that employees use separate passwords for each program they use and change them frequently. This will help keep your business safe from both internal and external threats.

How to Avoid Being a Victim of a Business Cyber Attack

As this blog post highlights, the risk of cyber attacks in the UK is very real. Cyber attacks pose a serious threat to a business’s growth. The above information and steps will help your business protect itself and reduce the risk of a damaging cyber attack.

SYTECH are leading experts in recovering, analysing, and investigating cyber security issues for UK businesses. We offer unrivalled experience and expertise. If you would like to learn more about how we can help your business, please don’t hesitate to reach out to our team.


12 Days of Christmas: Our Top 12 Tips for Giving Courtroom Testimony

The truth is in your hands! More than one million cases were held in magistrates’ courts in 2020 alone. Many of these cases involved expert witnesses who explained difficult concepts for jurors and magistrates. 

Your testimony can be the difference between acquittal and conviction. For you to make the most effective courtroom testimony and to ensure that justice is served, you need to follow a few steps. 

How should you behave in court? How can you answer questions and give accurate information? What should you never do while you are testifying?

Answer these questions and you can perfectly fulfil your responsibilities as an expert witness. So, here are 12 essential tips for testifying in court.

1. Review Courtroom Etiquette

Even if you are familiar with testifying in court, you should study courtroom etiquette before your testimony. It never hurts to have a helpful refresher. Try to sit in on a hearing that your judge or magistrate is running so you can understand how they conduct themselves in the courtroom. Take notes on what types of answers they like, and what they don’t.

Read a guide on what to expect coming to a court so you’re fully prepared. You can also ask for tips for testifying from a judge not involved in your case if you would like extra reassurance. 

2. Understand Your Legal Rights and Limitations

As an expert witness, you cannot offer your own opinion and claim it is fact. You must base your testimony on science that is generally well-accepted, and you must explain your methods and thought process during your testimony. 

You should talk to a barrister or solicitor so you know what answers you can and can’t give. If you’re nervous about violating the law or courtroom procedures, hire an expert witness preparation coach to train you. 

3. Study the Case

Gather as much information about the case as possible. Understand how your testimony will elucidate a confusing point or procedure. Document your own process of researching the case, the surrounding issues, and consider taking written notes you can introduce as evidence in the trial.

4. Dress Properly

You should wear formal attire before going to court. Wear full sleeves, comb your hair, and trim any facial hair. You can wear a coat if you’re feeling cold, but select one that will not clash with the rest of your outfit.

5. Take the Responsibility of Testifying Seriously

Being asked to testify as an expert witness is a serious responsibility. Avoid saying anything about the case to anyone besides your lawyer. 

If you feel you cannot give your testimony due to a conflict of interest or another shortcoming, tell the judge as soon as possible. You can be excused if you have a valid legal reason. Testifying while you have a conflict of interest can lead to a retrial or a delay.

6. Be Clear

Your testimony will be useless if the judge or jury cannot understand what you are talking about. Use simple language and keep your sentences as short as possible. Do not talk over anyone, especially when someone is objecting to a question.

Be as specific as possible with your answers. If you are answering a multi-part question, mention what part you are addressing before you give your answer. If you need to qualify your remarks, make the qualification and explain the factors that can affect your answer. 

7. Use Your Own Words

You can ask a legal professional for help and get expert witness training for yourself. But you should not answer questions based on what you remember from your conversations with others. You should always phrase your answers as you would phrase them in natural conversation. 

Do not nod or shake your head to a question. You should speak aloud and make your thoughts known so everyone can understand what you are saying.

8. Take a Moment to Think

You do not have to answer a question as soon as it is asked of you. Take a few seconds to think about what the best answer is and how you can phrase it properly. There is no rush in the courtroom. 

Take a deep breath so you are calm and not rushing to speak. You can also take a sip of water if you’re feeling thirsty or dry. This will help you with providing a clear and concise answer. 

9. Answer Questions Directly

You may be asked uncomfortable or difficult questions. Do not get emotional, and do not dodge the question you are asked. Give the most honest answer you can and ask for clarification if something seems confusing. 

10. Never Volunteer Information

Do not meander while you are answering a question. Stay on the subject and stop talking once you’ve stated everything that you think is helpful. Do not talk about a different subject, even if you think it would be helpful.

11. Do Not Exaggerate 

Exaggerating or overstating your conclusions can hurt your credibility and cause you to contradict yourself. If you are not sure of something, say that you are not sure. If you think a lawyer is twisting your words or exaggerating your position, mention that when you are answering a question.

12. Be Positive

Though you should avoid exaggerating, you should also put as much authority into your answers as possible. Avoid saying “I think” or “I guess.” Bring up statistics, scientific theories, and processes that corroborate your perspective, and refer to other facts brought up in the trial if you can. 

Deliver a Strong Courtroom Testimony

Before you deliver a courtroom testimony, you need to take some preparations. Study the case, talk to a legal professional, and get training so you deliver clear answers. Before you answer any question, think it through so you are using your own words. 

Never make guesses, exaggerate your information, or avoid answering questions. Give the full extent of your knowledge and acknowledge your limitations. 

If these tips are hard to grasp, you should get courtroom testimony preparation. Sytech Consultants helps businesspeople and professionals prepare for giving testimonies. Contact us today.

Nightmare Before Christmas: Make Sure Your Clients Data Is Protected This Festive Period

You could argue that the most overlooked essential business expense is cybersecurity. With attacks occurring every 39 seconds in the US alone, it’s important that we enter the new year with greater protection.

No matter what our plans are for the holidays, you still need to ensure your data is protected. Let’s talk about data protection over Christmas break.

Why Are Attacks a Concern Right Now?

Cyberattacks are always a concern, but did you know the holidays are the most common time of the year for data breaches? Cyberattacks surge during the holiday season every year, and small and medium-sized businesses are the prime target. So, why is that?

Small and mid-sized businesses are the most common targets for one simple reason; they’re the perfect fit for attacks. Think about it.

If you were a cybercriminal, you wouldn’t want to waste your time attacking random strangers’ personal accounts and hoping for the best. They may not have anything worth stealing.

Conversely, attacking a large company like Apple or the US government would have the highest potential reward, but the most security. This puts small and medium-sized enterprises in the “sweet spot” for attacks.

So, the only question is why the holiday season is such a busy time for attackers. While there are many potential reasons, the holidays are usually a golden opportunity for attackers with an increase in remote employees, a decrease in IT monitoring, extended server vulnerabilities, and more frequent transactions.

On top of that, many people are also more desperate around the holidays, making them more willing to commit crimes to make ends meet. This could result from shorter work hours, large family gatherings, unpaid time off, and more.

All of this makes the holiday season a perfect time for cybercrime. This is especially true for businesses that see an increase in sales this season, as that leaves more transactions to exploit.

How to Make Sure Your Data Is Protected

Remember that 60% of businesses fail within six months after a cyber attack. You don’t want to risk having to tell your customers and staff about a data breach, as this could devastate your business. Here’s how to protect data over the holidays!

Use a VPN

If you have employees traveling or working remotely during the holiday season, consider using a virtual private network or VPN. This is especially important on company devices. One compromised smartphone can destroy a business.

Moreover, this will ensure that your employees aren’t using too many variables in network security, which can prevent hackers from breaching your systems.

Secure Your File Sharing

Your file-sharing is another critical aspect, especially if some employees are remote. Data is most vulnerable during transport, so use a cloud-based system with two-factor authentication for the best results. It’s the easiest and safest way for employees to access and share files from anywhere.

Meet With Staff

Sit down with your staff and talk about the rising cyber threats during the holidays. You can have all of the security knowledge in the world, but it won’t matter if your staff doesn’t know how to keep your data safe.

Talk to them about best practices, encourage them to change passwords, and most importantly, teach them about phishing scams. Phishing, and other social engineering attacks, are when attackers use psychological manipulation to achieve a specific end goal. No matter who you are, you can fall victim to one of these.

We all know not to send the “prince” who’s “stuck” our life savings, but with the rise of deep-fake technology and sophisticated scamming techniques, employees may truly believe that a coworker is asking for something reasonable. If they don’t have the training to recognize the right flags and to report suspicious behavior, then your data is vulnerable to scams.

These conversations should include where to report potential threats, how to respond, and general best practices for protecting data. If you plan to use any new software (anti-malware, file sharing, etc.), make sure staff become familiar with it before working remotely.

Test Your Network

If you’re concerned about the security standards of your system, you can always try penetration testing. This will determine how secure your network is from potential hackers and help you close potential doors for them to enter.

Scan For Viruses

Christmas is the perfect time for antimalware scans. You should do these at least once a week across all of your devices. You can pick up malware from any site online, any file in your inbox, or really anywhere.

The only way to find out is to scan and remove potential malware before it becomes too big of a problem to manage.

Get the Right Help

Again, one of the major concerns is a lack of IT staff and system monitoring. If that’s the case for your organization, you need to find protection as soon as possible.

With the right help, you can see how your systems hold up to penetration testing. From there, cybersecurity experts can prescribe the right monitoring and response plan for your needs, as well as a detailed security strategy. Check out our cyber services to learn more!

Stay Secure

Now that you know how to ensure your data is protected this holiday season, put these tips to use right away. The longer you wait, the longer you remain at risk of disaster.

Stay up to date with our latest cybersecurity tips, and don’t hesitate to contact us with any questions or for help with your security needs!


The Grinch Who Stole Christmas: 6 Things You Need To Do If You Suspect Someone Stole Your Customers Data

The Christmas period is a perfect time to perform a cyber-attack on your IT environment. Darktrace reported a 30 percent increase in the average number of ransomware attacks over the holiday period compared to the monthly average. Therefore, it’s vital you stay extra vigilant during this period. But what should you do if you suspect someone has stolen your customers’ data?

Step 1 – Communication: If you suspect you have had customers data stolen, the first step is to make sure the relevant parties are informed within your business. This may include your IT Manager, Senior Managers, Data Protection Officer and Security Operations Centre. 

Depending on the extent of the breach, you will have 72 hours from identifying the breach, to report it to the Information Commissioner Office (ICO). A full investigation is not expected within this time frame,  they will allow you to provide information in phases. It’s important at this stage to make sure a log is kept of all actions taken so that they can be included within the report. 

Step 2 – Containment: To prevent the attack from spreading further into your network, the immediate action will be to contain the incident by isolating compromised devices from your network. This may also involve isolating entire parts to your network if a particular office or department is affected. 

Step 3 – Investigation and Removal Of Threats: Now that the affected devices have been contained, you will need to have the devices examined to determine the extent of the attack including: 

  • What data has been stolen?
  • If the attacker can still access your IT network?
  • How was the attacker able to gain access? 

Any threats that could allow the attacker to regain access to your network will then be removed. 

We know that time is of the essence in these situations. By choosing SYTECH, you will get undivided attention and focus with the best customer care from the moment you first contact us, until the incident is fully resolved.

Step 4 – Submit A Report: Once the investigation is completed and depending on the results, you will need to submit a full report to the ICO. Not all incidents need to be reported though. You can use the self-assessment tool on the ICO website to see if a report is required. 

Step 5 – Recovery: Now that the investigation has concluded, you can now start the recovery process to restore functionality to your business. Ideally, you will have backups of your data which will allow you to carry on where you left off. Once you have your systems back online, you should test and monitor each device to ensure there is still no threat. 

Step 6 – Security Improvements: The final step is to review the incident, so that you can apply additional security to prevent a similar incident in the future. This can involve:

  • Installing security patches
  • Physical security improvements
  • Changing passwords
  • Staff awareness training
  • Install monitoring software

Although your IT environment is now secure, threats are ever evolving. Once improvements have been made to your systems, it is vital to continue monitoring for threats and making an effort to constantly improve your security and keeping staff aware of the dangers. 

Free CPD Session – Forensic Examination of Virtual Disks

Introducing Lunchtime CPD Sessions

We are pleased to announce that on the 18th May 2021, SYTECH will be providing a FREE webinar covering “Forensic Examination of Virtual Disks”

The session will be delivered by our resident “Tech-Wizz” and Head of Training and Development, Stephen Fisher-Davies, and we plan for it to be both informative and insightful for technical and non-technical staff alike.

Stephen will be providing examples, showing the impact of not looking into virtual disks properly, as well as giving anecdotal case examples where these methods were used to ‘crack a case’.

The session will last just under an hour, starting at 12pm, with an open Q&A at the end. No power point at all, with the entire session being a hands on practical example, accompanied by demos of various virtual environments, how they are set up, what they could contain and how we advise you to tackle analysing their contents in the software we all in Digital Forensic Units use day to day.

Where possible, we will be showing how this can be undertaken with free widely available tools, and will showcase some of the methods which have become part of our day to day at SYTECH

This event is restricted to Law Enforcement & Government Agencies only but watch this space for future planned events


To request an invite, please email “” with your full name, position and organisation.